Return products must be unused and returned with all original packaging and tags with which they are shipped.
If the tag seal that loops around main label to price tags, is broken, then the product will not be accepted for return.
In case an item does not meet your expectations, you can request for its return either via email at cs@amydus.com. New feature on website allows an option on your "Manage orders" panel to generate a return request with option to write reason for return and also upload picture regarding the same. Read more about return policy